Turning to Tech When Tech Fails: How Delta Airlines Can Use Facebook LIVE to Communicate with its Customers During a Power Outage Crisis Part 2

Yesterday Delta Airlines Corporation experienced another power outage, but thank goodness it was not as catastrophic as the one they experienced last year. This power outage lasted for only 2.5 hours and it grounded 150 flights with several passengers left stranded across the nation. However, international flights were not affected. …

Turning to Tech When Tech Fails: How Delta Airlines Can Use Facebook LIVE to Communicate with its Customers During a Power Outage Crisis

Yesterday was not fun for the Delta Airlines Corporation. Unfortunately, they experienced a similar situation to what Southwest Airlines went through about three weeks ago, but on a larger scale(we are talking global). According to the Wall Street Journal, the power outage that occurred in the electrical systems of Delta …